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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 24, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Agent Chat Transfer – Translation Between Agents I have a questions regarding Agent Chat in Workspace a... Read More Developer forum Tabbing issue in the list view of a table Hi Community, I'm facing an issue reported by my client. In a list view, after sele... Read More Developer forum planning tab under project workspace Hi,On the project task table, I have made changes in its dictionary by removing the... Read More Developer forum How to to copy the tags and populate in the respective fields in the Server Class Hello Everyone, The In... Read More Developer forum PDI Hibernating / Stuck Waking Up – Infrastructure Error Instance dev420574 temporarily hibernating Read More Developer forum Need Help Filtering Health and Safety Records in My Action Items Hi Team,I created Heal... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More WSD events ServiceNow Exchange: What's New in the Q2'26 release for Workplace Service Delivery Get an exclusive look ... July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5427004/whats-new-in-the-q2-release-for-workplace-service-delivery Read More GRC events ServiceNow Exchange: What’s New in the Australia release for Third–party Risk Management (TPRM) July 15-July 31, 2026 8:00 AM https://gateway.on24.com/wcc/eh/5194001/lp/5426993/whats-new-in-the-australia-release-for-thirdparty-risk-management-tprm Read More Federal and U.S. Public Sector SNUG July 28 Workshop: Mission Ready: Unified AI Governance, Security and Automation AI agents are already ... July 28, 2026 7:00 AM ServiceNow Federal Team, Leesburg Pike, Vienna, VA, USA Read More ServiceNow AI Platform events ServiceNow Exchange: Platform Academy: Document-Based Flows Content Understanding, Smart Docs & more July 28, 2026 10:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More Federal and U.S. Public Sector SNUG July 28 Webinar: Predict, Prevent, Prosecute: Eliminate Fraud, Waste and Abuse with Snowflake July 28, 2026 11:00 AM https://carahevents.carahsoft.com/Event/Details/778523-sncommunity Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. 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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

planning tab under project workspace

Hi,On the project task table, I have made changes in its dictionary by removing the choice of None. It was a dropdown with none and I changed that option and want it show default value always which is Opex. In Classic view, it works fine. But in "Pro...

  • Question

Reducing Unknown and Blank CMDB Values via ITOM Discovery

We have a requirement to improve CMDB data quality by reducing "Unknown", blank, and non-standardized values across all principal classesI would like to understand whether ServiceNow ITOM Discovery can help address this requirement. Specifically:Can ...

  • Question

PDI is temporarily hibernating due to an infrastructure issue

Is anyone else's PDI stuck in "Waking Instance..."? I also see the message: "Your PDI is temporarily hibernating due to an infrastructure issue. Our team is working on a fix now." Is this a known ServiceNow outage, or should I restart my instance?

  • Question

Incident: Developer Site Restored and PDI Availability Issues

Update: July 24, 2026 We are continuing to work to restore access to affected PDIs. We will provide another update early next week, or sooner if the status changes. No action is required at this time.      Starting the evening of July 22, an infrastr...

  • blog

Tabbing issue in the list view of a table

Hi Community, I'm facing an issue reported by my client. In a list view, after selecting a value in a field and pressing Tab button, the cursor does not move to the next adjacent column. Instead, it stays on the current field (or behaves unexpectedly...

  • Question

Resolved! Agent Chat Transfer – Unable to Leave Chat

After Agent 1 transfers the chat to Agent 2, Agent 1 remains in the conversation and is unable to leave the chat.Is this expected behavior, or is there a configuration that allows the transferring agent to exit the conversation after the transfer?

  • Question

Need Help Filtering Health and Safety Records in My Action Items

Hi Team,I created Health and Safety in My Action Items in the ESC Portal. When I click on Health and Safety, it displays all tasks. However, I want it to display only Health and Safety records.Could you please help me with a solution? 

  • Question

PDI ISSUE

PDI is temporarily hibernating due to an infrastructure issue

  • Question

From Form to PDF: Building a Record Export Button

There is an ask that sounds very common but confuses a lot of developers when they face it for the first time. A user opens a record, clicks a button, and gets a PDF copy of that record. All the important fields, laid out nicely, attached to the reco...

  • blog
  • Scripting and Coding

Share Reference Lookup not Displaying Results

I have encountered this problem on an Australia Patch 2 -hotfix 3a instance. The problem is with sharing reports. The search bar is not providing any results even tough it should match on multiple records:The search is stuck in the infinite "Searchin...

  • Question
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