Is communication between Servicenow and an app integration confidential and secure?

[tidert_24]

Hello everyone, 

ServiceNow has some great features, and one of them is integrating third-party applications. My question here is, is the communication between ServiceNow and the third-party application secure and confidential? Are there any cases of data sniffing or data breaches? 

I appreciate any help given. Thank you in advance.

[Sandeep Rajput · Accepted solution]

@tidert_24 All the communication between any third party application and ServiceNow takes place using an encrypted HTTPS channel. On top of this the access to any third party is given either any of the following authentication. 

1. Basic Authentication (User name and password)

2. OAuth Authentication (Using JWT bearer tokens) 

3. Certificate based authentication

On top of these the integration user is anyways governed via various ACLs applicable across different tables in ServiceNow. In a nutshell, communication between ServiceNow and any third party application is secured.

Hope this helps.