Yes, it is possible in ServiceNow to map between an Out of the Box (OOB) field and a custom field. This can be done using Transform Maps in ServiceNow. Here are the steps:
1. Navigate to System Import Sets > Create Transform Map.
2. Click on New to create a new Transform Map.
3. Fill in the required fields such as Name, Source table, and Target table.
4. In the Field Maps related list, click on New to create a new field map.
5. In the Source field, select the OOB field from the source table.
6. In the Target field, select the custom field from the target table.
7. Click on Submit to save the Transform Map.
Remember:
- The source table is the table from which you are importing data.
- The target table is the table into which you are importing data.
- The OOB field is the field that comes with ServiceNow and the custom field is the field that you have created.
- You can also use a script to manipulate the data during the transformation process if required.
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