is it possible to add/attach snaps without saving in sctask in servicenow

Purushotham Ga2
Tera Contributor

HI Experts,

 

 

is it possible to add/attach snaps without saving in sctask/ritm in servicenow.

Could you please assist me asap

 

4 REPLIES 4

Community Alums
Not applicable

Hi @Purushotham Ga2 ,

If you attach , it will go to sys_attachment table !!

So NO, i don't think there is a way out as per your requirement.

 

Purushotham Ga2
Tera Contributor

Thank you soo much for your quick reply @sandeep Dutta.

 

Yes i also agree with you. we cant able to add snaps/attachments without saving in any record(except knowledge) in service now.

there is one more possibility like  need to create new filed( type as HTML) then it will be possible.

please share your comments on this.

 

Thanks,

Purushotham.

Community Alums
Not applicable

Hi @Purushotham Ga2 ,

Sorry but i din understand what will you do with this new field? As even if you create this HTML Field, you the Images will be stored in ServiceNow for sure.

 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Purushotham Ga2 

 

What is the use case for this? We need to analyse that few cases where it is not possible. There is no way and i think not the expected way to do this. 

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