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Is it possible to apply Item is not... condition in To-dos Widget Mapping

Damayanti Sarod
Tera Guru

Hello Community,

I want Item is not... condition in To-dos Widget Mapping. The table is Approver table.
Is it possible to apply this condition?

1 REPLY 1

kaushal_snow
Giga Sage

@Damayanti Sarod ,

 

To-do widget mapping does not natively offer an Item is not… dropdown condition the way list filters do, so if you need to exclude certain approver table records you must either use an encoded query with negative operators (!=/NOT IN) in the To-do mapping condition or adjust the widget/server logic to build a query that excludes those values.....because the oob mapping UI only supports positive conditions and you must explicitly add not equals encoded query logic to achieve the same effect in the To-do configuration.........

 

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Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/