Is it possible to edit knowledge_home_launcher.do page?

[pallabi]

I need to modify the knowledge home page. Is it possible to do so?

[Inactive_Us1883]

i did a quick search and seems the relationship defined in System Wizards.

Please refer this wiki Wizards - ServiceNow Wiki

in section 3 mentioned that

• KB viewer - displays a knowledge base article

to see that you need to activate the System Wizards application as mentioned in section 2.

hope this information help you.

[Inactive_Us1883]

and if you go to the panel section in the wiki (section 3) Wizard Panels - ServiceNow Wiki ,

you can see the section 2 Creating Panels, there step 6 about the kb viewer

• KB Viewer

[Goran WitchDoc]

KB Viewer isn't the same thing as what pallabi is looking for. Sadly the answer is before... Nope, you can't customize that page. I myself had a problem with the version 3 och knowledge and it not being able to be seen if the user isn't logged in. I had to make my own page for that. If you interested, you can read about it here: Having knowledge public with version 3

[Inactive_Us1883]

Thats a great post Goran.

[Goran WitchDoc]

Thanks 😃

//Göran