Is it possible to get access token by SSO login instead of authenticating via web service user?

krishanu21
Tera Contributor

‎11-30-2023 11:39 PM

Hi Team, 

 

I've a customer requirement where they are looking to configure an integration to retrieve incident from ServiceNow to a 3rd party cloud platform. We are using OAuth 2.0 for authentication and would like to check the possibility of generating access token via OAuth API by SSO login instead of using a web service user credentials.  Any lead would be really helpful.

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Maik Skoddow
Tera Patron
Tera Patron

‎12-03-2023 02:47 AM

Hi @krishanu21 

 

please take a look at the following video. It describes the solution for your use case: https://www.youtube.com/watch?v=HlSAyeF0SVg

 

Maik 

ServiceNow OAuth 2.0 inbound integration | OAuth 2.0 ServiceNow Complete setup in 10 min with ease
ServiceNow OAuth 2.0 inbound integration | OAuth 2.0 ServiceNow Complete setup in 10 min with ease
youtube.com/watch?v=HlSAyeF0SVg
Hi Folks , in this video we will be looking into ServiceNow OAuth 2.0 inbound integration . We will be looking into the below given points 1. What is diffrence between Basic and OAuth 2. What is OAUTH integration 3. How we can use OAUTH integration 4. What is Access and Referesh token 5. Demo Lets
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