Is it possible to have a 'shopping cart' for a record producer

[Karen16]

Hi,

We have users who would like the option to use a record producer, then 'add it to a cart' and come back at a later time to complete and submit.  Similar to the shopping cart for catalog items.  Has anyone done anything like this?  Is it possible?

Thanks,

Karen

[Allen Andreas]

Hi,

You can use the "Add to Wish List" feature, which will result in a Save Producer button for the standard UI and then this type of button for portal:

Please refer to documentation here: https://docs.servicenow.com/bundle/madrid-it-service-management/page/product/service-catalog-managem...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[Karen16]

Allen,

I looked for product documentation on 'wishlist' but only see it in reference to a catalog.  Is there any documentation on using this for a record producer?  Or do you have any information on how to implement this?

Thanks,

Karen

[Allen Andreas · Accepted solution]

Hello,

Record producers are still considered catalog items.

With that said, please refer to the documentation I mentioned above and follow the step to enable the wish list for that record producer.