Is it possible to include a free-text table within a service catalog form (on the Portal).

[Liam Rhodes1]

We would like for one of our catalog items on our Portal to include a table as below which can be filled in with free-text and also choice lists (where it says choose an item, it would drop down).

I wouldn't even know where to start with this, as far as I know there's no field types that can incorporate all of this. But could there by another way? Could we code it in?

[Ashutosh Munot1 · Accepted solution]

Hi,

Yes we can have this in service-now.

Best way to do this is to use Multi Row Variable set. Check below links :

1) https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/service-catalog-manage...

2) https://www.youtube.com/watch?v=K4wvIzfv7eo

3) Good Doc: https://www.esmalliance.com/2019/01/24/multi-row-variable-sets/

4)In Detail procedure: https://community.servicenow.com/community?id=community_article&sys_id=8d7f0f84dbbbaf00a39a0b55ca961...

5) Script MVRS :https://community.servicenow.com/community?id=community_blog&sys_id=865b5aeddbc023c0feb1a851ca9619f9

Thanks,
Ashutosh Munot