Is it possible to revert the changes done by a flow?

[PaulaaO]

Hi,

One of our clients uses Flows to generate demand tasks and based on their completion, the Demand stage progresses. One of the end users has updated some of these demand tasks to Closed Skipped by mistake and this updated the parent Demand incorrectly.

Is there a way to undo any of the changes done by the user to avoid manually re-creating the demand and triggering the flow? Can the impacted demands be reinstated to the previous step in the flow?

Thank you 🙂

Paula

[Bhuvan]

@PaulaaO 

You can rollback the changes made to flow but cannot revert the changes flow made to the records without  customization or scripting. Even with customization, you cannot achieve 100% roll back and would impact multiple tables, for example what happens to audit tables and log tables ?

I would recommend not to go down that path and stick with you cannot revert the changes to records created/updated/deleted via Flow. If the number of records impacted are less, see if it can be manually corrected as you would need to test the script thoroughly before can implement in Production and it might be be taking less time to manually correct the data than via scripts.

If this helped to answer your query, please mark it helpful & accept the solution. 

Thanks,

Bhuvan

[Bhuvan]

@PaulaaO 

Did you get a chance to review this ?

If my response helped to answer your query, please mark it helpful & accept the solution.

Thanks,

Bhuvan