Is it possible to send a notification that the satisfaction survey has not been completed?

[Ulises-M]

Is it possible to send a notification that they did not respond to the satisfaction survey, since at the end of my requests and incidents they are not responding to the surveys and there are few people.

[Iraj Shaikh]

Hi @Ulises-M 

Yes, it is possible to send a notification that the satisfaction survey has not been completed
Please refer the community post below
https://www.servicenow.com/community/developer-forum/how-to-trigger-reminder-email-on-3rd-day-if-use...

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