Is it possible to show "On Behalf of" or "Requested for" on the Service Catalogs order page?
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02-25-2022 05:04 AM
Here is my Criteria: "As a person ordering something in the Service Catalog, I need to be able to find another user by their ID number"
But I've been trying to find a way to put a "On Behalf of" or "Requested for" on the Self Service / Service Catalog pages for all catalog items.
Is there a OTB way to do it or does it require major scripting?

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02-27-2022 11:52 PM
Well I get that, but that is not possible. I would create a script that adds the Requested For variable to existing items, and run that in Background Scripts. Then maybe add a Business Rule that automatically adds the variable, when a new item is created.
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05-03-2023 06:03 AM
You should be able to add it to a Variable set... But it will only work in one way, unless you manage to script it somehow differently with a Business rule or such.

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02-27-2022 11:52 PM
Well I get that, but that is not possible. I would create a script and run that in Background Scripts, that adds the Requested For variable to existing items. Then maybe add a Business Rule that automatically adds the variable, when a new item is created.