Is live agent working on personal instance and why it's not working for me?

[ELMAHDI]

Why Live agent is not working ?    

[Ravi Chandra_K]

Hello @ELMAHDI 

have you enabled com.glide.cs.external.agent.chat.enabled property in the Instance?

Please refer the below doc:

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/administer/virtual-agent/conce...

Also, since this is your PDI, who is going to be live agent?

Kind Regards,

Ravi Chandra 

[ELMAHDI]

Answer to this question : `Also, since this is your PDI, who is going to be live agent?`

I will open to browser to demo the process to my team since am working on implementation of live agent, 

finally can you please mention this comment as helpful so people can contribute also!

[ELMAHDI]

Thank you so much it did work but it only stay like this ?