Is there a limit to how many rows of a multi-row variable set show on an item after submission?

TEdwards
Kilo Sage

I am having difficulty trying to figure out why only 5 rows of a multi-row variable set show on our requested items after submission when the requester can put in up to 50 rows. Upon submission only five rows are visible and it is not possible to scroll through them to see the ones that are not visible.

I have checked business rules, client scripts, UI policies, etc. on the Requested Item table and have been unable to determine what is causing this limitation. Has anyone else experienced this problem and how did you resolve it?

Thank you in advance!

1 ACCEPTED SOLUTION

TEdwards
Kilo Sage

This problem was caused by List v3 being enabled. Disabling List v3 allowed the ability to scroll through all rows of the MRVS.

View solution in original post

5 REPLIES 5

Pratiksha Kalam
Kilo Sage

Hello

you can simply add the max_rows = 5 in your variable set attributes field. I think you need to change this value try this one.

 

eg:

find_real_file.png

If answer is helpful mark correct!

Thanks,

Pratiksha

Thank you for your response, Pratiksha.

I'm sorry, but you misunderstood. I don't want to limit the number of rows. I want all 50 of them to show up on the requested item if they so choose to put that many rows. However if they put more than 5 they cannot be seen once the request is submitted. This is what I am trying to resolve. Do you have any thoughts?

Hello thanks for this , i have created a varaible set . the varaible set which i have created is not available for the approver in my approvals in the portal.   Any one please help me

Gaurav Shirsat
Mega Sage

Hi TEdwards 

In addition to Pratiksha Please  check this

https://community.servicenow.com/community?id=community_question&sys_id=4775417ddb92ef006c1c02d5ca96...

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat