Is there a way to an user to see Requests of

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-07-2017 06:34 AM
Is there a way to an user to see Requests of others users on your list , for example in the module My Requests?
- Labels:
-
Team Development
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-07-2017 06:39 AM
Change the filters on the My Request page...click All to see all
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-07-2017 06:48 AM
Yeah the "Requested For" or Request.Requested_For is who the request and request item is for. But we created a Task-level "u_Opened_For" that is for all tickets and then business rules to sync the Requested_For and Caller_ID and all the other different ones to always record that information into the Opened For field and vice-versa. Then we can always sort lists or search for Opened For instead of all the different ones.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-07-2017 07:23 AM
When you say Task-level .... where i should go to create that > ..?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-07-2017 07:25 AM
On the task table (the query would go to task table rather than request), you can place the module in self service application.