ismemberOf in BR condition field

TM19 · ‎07-03-2020

Hi

I want to make a scoped BR run a conditon:

Suppose the BR is on incident table, then the BR should only run when the caller in the caller_id field is a member of a particular group.

I tried the below code in the condition field

gs.getUser(current.caller_id).isMemberOf(<group name>)

But this gives false, because instead of taking the user in caller field it takes logged in user.

Any solution for this?

Note: If similar code is user in background script as below in a gliderecord:

gs.getUser(gr.caller_id).isMemberOf(<group name>)

It returns the expected output.

MrMuhammad · ‎07-04-2020

HI @TM,

isMemberOf() will only work for loggedin users but as your requirement is to use the script in BR CONDITION. To achieve this you need to write a Script include and GlideRecord Group Member table and check if Caller is member of group then return true otherwise return false. Let me give you a sample.

BR CONDITION [if script include is in SAME scope]

javascript: new groupMemberUtility().member(current.caller_id);

BR CONDITION [if script include is in GLOBAL scope i.e call it by its API name]

javascript: new global.groupMemberUtility().member(current.caller_id);

SCRIPT INCLUDE

NAME - groupMemberUtility

var groupMemberUtility = Class.create(); //(auto generated)
groupMemberUtility.prototype = Object.extendsObject(AbstractAjaxProcessor, { //(auto generated)

    member: function(data) {

        gs.info("$$SH ---> Script include called!!! " + data);
        var gr = new GlideRecord("sys_user_grmember");
        gr.addQuery("user", data);
	    gr.setLimit(1);
	    gr.query();
        
	    if (gr.next())
           return true;

        return false;
    },

});

Please mark this CORRECT & HELPFUL, if it answered your question.

Thanks & Regards,
Sharjeel

Regards,
Muhammad

View solution in original post

rajneeshbaranwa · ‎07-03-2020

isMemberOf function works only for current user. If you want to check for incident's caller id, You have to use GlideRecord query in business rule. Query will be something like below :

Please mark my answer correct/helpful, If it helped you.

var gr = new GlideRecord('sys_user_grmember');

gr.addQuery('user',current.caller_id);

gr.addQuery('group',<servicenow_group>);

gr.query();

if (gr.next())

{



<Perform required step>



}

Ankur Bawiskar · ‎07-03-2020

Hi,

please test this in condition and it should work

gs.getUser().getUserByID(current.caller_id).isMemberOf('<group name>');

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

TM19 · ‎07-04-2020

Hi Ankur

This is not working. I suppose I should mention the issue is in scoped application scenario.

Ankur Bawiskar · ‎07-04-2020

Hi,

The reason is below

getUserByID() is not allowed in scoped app hence it won't work

gs.getUser().getUserByID(current.caller_id).isMemberOf('<group name>');

the above condition would work fine in global scope but not in custom scope

As already suggested you need to call script include function from condition field and in the function check the group membership by doing query

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

TM19 · ‎07-05-2020

Thanks Ankur.