iso-8859 to utf8

[Glenn1]

Hi,

Im having an issue with incoming mail being in iso-8859-1 format instead of UTF8. That means that the characters gets potentially garbled. 

For instance the subject can look something like this: "=?iso-8859-1?Q?From Glenn BTS?="

My question is if there is a script that can decode from ISO-8859-1 to UTF8 instead of trying to convert it to windows 1252.

(I prefer to have an inbound email action without resorting to RegEx.)

https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/administer/notification/concept/c_InboundEmailActions.html

Regards, Glenn Eriksson

[Johnny Depp]

HI Glenn, 

 I am stucked on the exactly similar kind of issue. Did you get something to come out from this ? We are running short amount of time. Any lead will be appreciated. 

Thanks,

Johnny