Issue Consolidating RITMs automatically

[Pooja Yuvaraj]

The Problems:
Flow UI Bug: Standard "Submit Catalog Item Request" action fails with "Failed to create FlowObjectDefinition" when mapping variables from a custom action.
Visibility Issue: GlideRecord.insert() creates the RITM, but the Variable Editor is invisible, even when manually inserting sc_item_option_mtom records.
API Restrictions: CartJS is blocked/restricted, and the Global Cart API is not generating the RITM consistently in background flows.
Context: Must work in Global Scope and respect Domain Separation.

Question: What is the reliable, script-based way to create a RITM and force Variable Set visibility without using CartJS? Because using CartJS system blocked it and didn't respond.

[Tanushree Maiti]

Hi @Pooja Yuvaraj ,

Other than CartJs , flow is only option.

Just give another try by following this blog/article/video->step by step instruction is given

Create RITMs for existing request through Flow Designer

https://www.youtube.com/watch?v=LK1Wr2Ml_8M