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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Newline characters added to a string - stopping the integration with 400 bad request Hi All,We have an inte... Read More Developer forum What changes are required in my scoped app to support MID Server for store certification I am planning to submi... Read More Developer forum Remove Export from Data Visualization We would like to disable the export feature from the Data Visualization in Platform... Read More Developer forum How to remove the Pencil Icon from list in quote line item (Quote Management Module) Hi all,I am currently ... Read More Developer forum ServiceNow Developer Guides available on GitHub? Are there any plans to make the Developer Guides avail... Read More Developer forum How to Remove the Delete Action from Stockroom Records (alm_stockroom) in Hardware Asset Workspace? Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Federal and U.S. Public Sector SNUG ServiceNow Chargeback Special Interest Group What if your IT organization had complete visibility into service costs and consump... August 19, 2026 5:00 AM Read More ITOM events ServiceNow Exchange: Autonomous IT Academy- Hybrid Service Mapping with Tag-Based & Machine Learning August 19, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:com Read More Employee Slate and Employee Center events ServiceNow Exchange: Employee Experience Academy - Personalized Canvas and Widget Builder In this session, we wa... August 19, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-HR-Solutions.html?cid=losn:com Read More ITSM events ServiceNow Exchange: Autonomous IT Academy- Hybrid Service Mapping with Tag-Based & Machine Learning August 19, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:com Read More HRSD events Live Webinar | The Winners’ Panel: The Best Employee Experiences of 2026   Wednesday, August 19... August 19, 2026 8:00 AM https://info.servicenow.com/WBR-MA00015912_Q3-FY26-EXP-Winners-Panel_MT00003632_LP?referenceSource=community Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

 Learn More Application Developer You’re an innovative thinker who tackles technical issues originally and creatively. You see possibilities and trust your limitless problem-solving imagination. Learn More Technical Project Manager You love planning, managing, and executing technical projects on-time and on-budget, and work with technical teams and business leaders to ensure project success. Learn More
Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Disable Attachment Upload on Service Portal for Closed RITM

Hello Team,I am working on a requirement to disable the attachment upload option on the Service Portal once a Requested Item (RITM) reaches a closed state (such as Closed Complete).The expectation is that after the request is closed, users should not...

  • Question

Incident state vs state on incident form

HI All,   What is the difference between Incident state vs state on the incident form? Which field we should use on incident form and for defining incident SLA?

  • Question
  • User Interface (UI)

Remove Export from Data Visualization

We would like to disable the export feature from the Data Visualization in Platform Analytics.In Core-UI, we created a role and based on this export role, we were able to control the export. this was working well. We do not want all the users to expo...

  • Question

Resolved! ServiceNow PDI is unavailable

Dear team, Does anyone know what is causing this error? My instance remains inaccessible.Had posted on LinkedIn as well, hardly fetched any responses to my thread there, indicating that this might be just on selected PDIs.  Any clue will help or if t...

  • Question

Resolved! ServiceNow + Genesys Cloud = Unified Experience - HELP

Hi guysHope you hearede about htis new Unified Experience Integration between ServiceNow + Genesys Cloud. We tried to install the new integration with the official implementation guide v. 2.6.1 from ServiceNow.  Now we are done, and we have at least ...

  • Question

Resolved! PDI (Australia) missing change management application menu

After provisioning a PDI, Australia release, the change management app menus are missing. I've released and reprovisioned twice with same result.I can verify that the change mgt related tables are there, i can grab the url for change tables, or for '...

  • Question

How to send outbound emails as a reply in the same email thread?

Hi everyone,I am working on an outbound email integration where the system sends an initial email notification to an external vendor system when a record is created. Later, when the same record is updated, we need to send additional update notificati...

  • Question

How to Disable Virtual Agent for a Specific Service Portal

I have Virtual Agent enabled on both the SP and ESC portals. My requirement is to disable Virtual Agent only for the ESC portal while keeping it available on the SP portal.   I noticed that modifying the sp_agent_chat_config configuration can disabl...

  • Question

Incident Resolution Workspace

When I click the "Resolve" UI Action, it opens the resolution dialog in both Native UI and SOW. However, in the CSM Configurable Workspace, the same UI Action is not working and the dialog does not appear. I am using the same UI Action configuration...

  • Question
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