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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Developer Advocate Blog ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More now[dev] blog Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Developer Advocate Blog Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Developer Advocate Blog Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Developer Advocate Blog Do All Developers Need to Be Tech Leads Now? Key takeaways • AI agents can now write code faster than most teams can review it, ... Read More Developer Advocate Blog ServiceNow Build Agent MCP Servers: Jira, Figma, Postgres, Zoom, and More ServiceNow Build Agent... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum AIUX not working on my PDI (or on an enterprise development instance for that matter) I am trying to get AIU... Read More Developer forum Capturing a Role Removal from an ACL in an Update Set Is there a way to capture the removal of a role from a... Read More Developer forum Added a field referencing to a table but it showing as ready only Table name: sn_grc_reg... Read More Developer forum ServiceNow To Slack - integration Send ServiceNow Incident Notifications to Slack Using Flow DesignerHello ServiceNow... Read More Developer forum How to add new operator into datavisualization filter Hi,I am creating the report with cmdb_ci table and i n... Read More Developer forum PDI shows Offline with 502 error - please restore, do not reset Hello ServiceNow Devel... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. Federal and U.S. Public Sector SNUG Save the Date! ServiceNow Government Forum Februrary 25 Mark your calendar! ServiceNow Government Forum 2027 w... October 15-December 14, 2026 5:00 AM Walter E. Washington Convention Center, Washington, DC, USA Read More Developer events now[dev] 2026 Writing the code isn't the hard part. Shipping it is. Requirements, reviews, testing, and approvals are ... November 04-November 5, 2026 11:00 AM san jose convention center, South Almaden Boulevard, San Jose, CA, USA Read More New England SNUG NEW ENGLAND SNUG Live event on November 5th! Register today! Hello SNUG Members! Yo... November 5, 2026 8:30 AM Read More Federal and U.S. Public Sector SNUG Federal Tech Talk - Readiness Starts in the Field: Modernizing Maintenance and Logistics The U.S. Army and othe... November 5, 2026 10:00 AM Virtual Read More ServiceNow University Community OHL with Frances Frei — Help New Ideas Catch On (APAC) Register Here! Each 60-minute session offers leadershi... November 6, 2026 3:00 AM https://themorrissgroup.zoom.us/meeting/register/aHMj9RQPQVaqTlBMDbBqgQ#/registration Read More ServiceNow University Community OHL with Frances Frei — Help New Ideas Catch On (AMS) Register Here! Each 60-minute session offers leadershi... November 6, 2026 9:00 AM https://themorrissgroup.zoom.us/meeting/register/uzzEsQE0R0C4QM4ikhNlTA#/registration Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Resources to explore New Episode Break Point: The ServiceNow Developer Podcast Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Video CTA YouTube ServiceNow Developers YouTube Channel Learn about the latest releases, AI features, and other tips and tricks. Video CTA Developer advocate blog Stay current with the latest from our Developer Advocates. Video CTA Personal developer instances Your own sandbox to build, test, and learn on the ServiceNow AI Platform. Video CTA Product documentation Browse product and release information. Video CTA ServiceNow Foundations Build your skills with step-by-step guides on the ServiceNow AI Platform. Video CTA
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Activity in Developer

Resolved! How to stop Assigned to field auto populating on HR case

Hi I am working on HRSD module. I have a requirement to stop auto populating 'Assigned To' field on HR case and subsequently HR tasks.  Currently HR cases are created with both Assignment group and Assigned to task. Need to leave the assigned to fiel...

  • Question
  • Scripting and Coding

Benchmarking Coding Agents on the Now Platform Codebase

By Chris Hinckley, Andrea Tan, Sherry Han, Estelle Hu, Meiru Han, Zianyi Wang, Om Babar, Erin Lafrenz and Aaliyah Brown   Over the past year the choices for running a coding agent against our codebase have multiplied: more models than any one enginee...

  • blog
  • Best Practices
  • Scripting and Coding

Resolved! Email: different "from" address *display name* for a given notification

Hello,As explained in the documentation, it is possible to change the "From" address used by a particular Email Notification from the default one:http://wiki.service-now.com/index.php?title=Scripting_for_Email_Notifications#Overriding_Email_FieldsThi...

  • Question
  • Analytics and Reports

ServiceNow To Slack - integration

Send ServiceNow Incident Notifications to Slack Using Flow DesignerHello ServiceNow Community!This walkthrough explains how to send a notification to a Slack channel whenever a new Incident is created in ServiceNow.The notification includes the Incid...

  • Question

Resolved! Capturing a Role Removal from an ACL in an Update Set

Is there a way to capture the removal of a role from an ACL in an update set?Here's the scenario:In DEV, I added a role to an ACL and moved the change to TEST via an update set.Later, in DEV, I removed that role from the same ACL and promoted a new u...

  • Question

PDI cannot wake up. It was active last night

I need help waking up m PDI. I used it last night but today(Nov 4) I cannot wake it up.Is there something going on behind the scenes today (Nov 4, 2026) preventing some PDIs from becoming active? It's been offline all day. Need some assistance. Thank...

  • Question

Adding an element in the dashboard

Looking for support in adding an element with html code that shows current date & time either at header or as another widget

  • Question

Resolved! Issue with Discovery !!

Hi Team, First of all "Happy Diwali". After a Long time posting my questions: --> During Discovery Shazzam takes a long time to complete and Cannot discover some devices

  • Question

How to add new operator into datavisualization filter

Hi,I am creating the report with cmdb_ci table and i need to fetch the values with the filter criteria class field is one of (operator) from system properties. first i want to add is one of operator into class field filter as i am only getting "is, i...

  • Question

On CSM FSM Work Space getting extra option as "New Case" on the + Icon

Hello Experts, In the CSM/FSM Workspace, when I click the “+” icon, I see three options. However, when I checked the chrome_tab configuration, only two options are configured. The additional option displayed is “New Case.” When I select “New Case,” a...

  • Question

PDI shows Offline with 502 error - please restore, do not reset

Hello ServiceNow Developer Community,My Personal Developer Instance, running the Australia release, has been offline The Developer Portal shows the instance status as Offline. When I click Refresh, it attempts to refresh but returns to Offline. When ...

  • Question
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