10-31-2025 01:40 AM
Hi,
When we are exporting the asset records as CSV file, we could find few records having ? between the numbers and letters in the asset name.
Do any one have idea why it is happening and how to fix it?
10-31-2025 01:47 AM
@Arun Priya
how is the data in actual fields?
10-31-2025 02:27 AM
@Ankur Bawiskar
Data is correct in ServiceNow. When we download it as excel it has the correct data. Issue is with when exported as CSV file only.
10-31-2025 02:30 AM
happening with all users or few users?
how about admins?
so some garbage value coming? share screenshots.
10-31-2025 02:32 AM
@Ankur Bawiskar It is happening for all. For admin as well.
