Issue with Incident Variables section on incident record created from a record producer

venkateshnu
Tera Contributor

We have several variables on record producer which will create an incident record. If a user selects variable 1 it will show variable 2,3,4 on the form. The all remaining variables are already hidden on form load. The issue is, in the incident form under the incident variables section it is showing all the variables which are not required to show, only filled or selected variables and its data should visible on the incident form.

1 REPLY 1

venkateshnu
Tera Contributor

How to hide variables on incident variables section which are not filled by the user on a record producer?