Issue with KM Language Trnaslation Implementation
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02-28-2024 01:35 AM
Hi, I'm going through training on 'Knowledge Management (KM) Implementation' and under lab instance - Task: Translation Management, I'm unable to view 'languages' field on the KB Form even after customizing and activating required plugins. After clicking 'save', for some reason the language field flickers for a second before disappearing from the page (see screenshots). Could this be because the below property isn't activated yet? I haven't been able to since I'm unable to navigate.
Translation management also requires enabling the glide.knowman.translation.enable_translation_task property to add translation task options to the Translation Management submenu under Knowledge menu.
Could someone please help? Thanks in advance!
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03-11-2024 12:01 PM
I'm also having the same issue. Not sure if there's an answer to this currently. I also reviewed the plugins and they are all installed. I go to my knowledge base and the language options are only present for a moment before they disappear.
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03-12-2024 01:01 AM - edited 03-12-2024 01:01 AM
Hello, I reviewed the 'translation management' module and configured the setup as an Admin. Then, got back to the lab instance, refreshed and it worked!
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03-19-2025 07:41 AM
Well, in my case, it took me a long time to solve it, even as an Admin. I had to do:
- finish and open new lab instance
- I installed the translation/language plugins (I previously did this after creating the KB, it may have been the problem)
- I followed normally changing the property and putting the 2 languages
This time it worked