Not able to submit Multi row variable in Test environment, after i add variables in MRVS and click submit Im getting "Something went wrong and your request could not be submitted. Please contact system admin". I copied MRVS from Dev instance to test environment thru update set, it is working fine in Dev but not in test environment.
I also tried to delete variable set from test environment and re imported from Dev but still same error.
If i check F12 Im getting below error -
Please let me how to fix this problem.
That error message doesn't seem like an out-of-the-box message included (I could be wrong), so perhaps something is going on with a Client Script or UI Policy here. Do a quick search in Studio for it:
Studio > Open any App (we're not going to be making changes) > Code Search > Type in some text from the message > Tick 'Search in all applications'
Hi,
It should be a client-side issue. Can you navigate to the Client Script/UI Policy Module and search for the error as shown in the below screenshot and then from there you can review or debug your script:
Please refer below links it will help you,
https://hi.service-now.com/kb_view.do?sysparm_article=KB0720671
Hope this helps!
If you have any more questions, please let me know.
If I have answered your question, please mark my response as correct and helpful.
Thanks,
Sriram
