Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Issue with multiple Workspaces on PDI - no navigation/settings

Tom Sienkiewicz
Mega Sage

Hi Everyone, I wonder if anyone has experienced a similar issue.

I noticed today on my PDI that within SPW, that the breadcrumbs or Settings part stopped working (it was working fine ca. 2 weeks ago). This is what it looks like:

TomSienkiewicz_1-1762432351127.png

 

TomSienkiewicz_0-1762432314400.png

 

The same thing happens with other Workspaces like DPM or DPR.

I just upgraded my PDI from Yokohama to Zurich. I also installed some AI Search related admin plugin recently, otherwise I don't recall changing much.

The usual cache.do / Repair the application from app manager did not work.

 

Any ideas what might be causing this/how to fix? Is my only hope z-booting and reinstalling everything? 😐

Many thanks!

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Tom Sienkiewicz 

Try repairing the respective Workspace plugin, test it, and also run cache.do.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************