ITSM and HRSD modules are running on the same instance?

[_Samay]

Dear Team, 

I would like to understand that, Is there a way to know if ITSM and HRSD Applications are running into a same instance into a ServiceNow Environment or different one. 

Thanks, 

[Dr Atul G- LNG]

HI @_Samay 

Yes, you can check ITSM for basic modules like Incident, and HR has Case Management. You can go to the Application Navigator and search for these modules. Additionally, you can check the Plugins section to see if HRSD, Incident, or Change Management modules are installed.

[Sai_Charan_K]

Hi @_Samay ,

Just open your servicenow instance and go to plugins section and check the plugins related to ITSM and HRSD modules. By default, few ITSM plugins are installed so that you can utilize them, however HRSD plugins are on demand plugins which means if they are installed then your team has installed them to make use of them by utilizing the HRSD module and its features.

Please mark this solution as "Helpful" and please mark it "Correct" and close the thread so that it benefits future readers.

Thanks and Regards, 
K. Sai Charan
Sr. ServiceNow Developer
Deloitte India

[AndersBGS]

Hi @_Samay ,

In general according to best practice (and also easiest to maintain) the ITSM and HR should run on same instance. Do please note, that this is different applications and should be very striced segregated by roles and ACLs. 

[_Samay]

Dear Team, ITSM and HRSD Instance are already running. But, I need to know if there is something like ITSM is running this node or HRSD is running on different node or Load Balancer into same instance or Environments