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03-26-2025 11:56 AM
Dear Team,
I would like to understand that, Is there a way to know if ITSM and HRSD Applications are running into a same instance into a ServiceNow Environment or different one.
Thanks,
Solved! Go to Solution.
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03-27-2025 07:53 AM
Hi @_Samay ,
We can't answer according to your instance as we only talk from a best practice perspective. If you're not an admin, then you should ask your administrator team. If you are an admin, then you should already know if your HR and ITSM are running on same instance.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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03-27-2025 07:53 AM
Hi @_Samay ,
We can't answer according to your instance as we only talk from a best practice perspective. If you're not an admin, then you should ask your administrator team. If you are an admin, then you should already know if your HR and ITSM are running on same instance.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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03-26-2025 11:09 PM
ITSM and HR should run on same instance
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03-27-2025 07:56 AM
This information is I guess not directly available in an instance, you can log a case with the Now support case.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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