ITSM and HRSD modules are running on the same instance?

_Samay
Tera Expert

Dear Team, 

I would like to understand that, Is there a way to know if ITSM and HRSD Applications are running into a same instance into a ServiceNow Environment or different one. 

Thanks, 

1 ACCEPTED SOLUTION

Hi @_Samay ,

 

We can't answer according to your instance as we only talk from a best practice perspective. If you're not an admin, then you should ask your administrator team. If you are an admin, then you should already know if your HR and ITSM are running on same instance.

 

View solution in original post

7 REPLIES 7

Hi @_Samay ,

 

We can't answer according to your instance as we only talk from a best practice perspective. If you're not an admin, then you should ask your administrator team. If you are an admin, then you should already know if your HR and ITSM are running on same instance.

 

XenabR
Giga Contributor

ITSM and HR should run on same instance

Dr Atul - LNG
Tera Patron

This information is I guess not directly available in an instance, you can log a case with the Now support case.