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03-26-2025 11:56 AM
Dear Team,
I would like to understand that, Is there a way to know if ITSM and HRSD Applications are running into a same instance into a ServiceNow Environment or different one.
Thanks,
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03-27-2025 07:53 AM
Hi @_Samay ,
We can't answer according to your instance as we only talk from a best practice perspective. If you're not an admin, then you should ask your administrator team. If you are an admin, then you should already know if your HR and ITSM are running on same instance.
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03-27-2025 07:53 AM
Hi @_Samay ,
We can't answer according to your instance as we only talk from a best practice perspective. If you're not an admin, then you should ask your administrator team. If you are an admin, then you should already know if your HR and ITSM are running on same instance.
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03-26-2025 11:09 PM
ITSM and HR should run on same instance
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03-27-2025 07:56 AM
This information is I guess not directly available in an instance, you can log a case with the Now support case.