ITSM - workspaces

swathi55 · 3 weeks ago

Hello,

Custom UI actions(related links just referring to another site) built on custom application are visible on UI16 but not on workspaces. though the below options are checked.

How can i make it visible on workspaces? currently working on yokohama release.

Thank you.

Dr Atul G- LNG · 3 weeks ago

Share more details what action and where it is not appearing?

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Dr. Atul G. - Learn N Grow Together
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swathi55 · 3 weeks ago

Hii,

Its a related link(something like open google when clicking the link) on a scopped application. Its appearing in UI16 but not on Service Operations workspace(sow).

Note: we are trying to included our scopped app in SOW workspace.

Ankur Bawiskar · 3 weeks ago

@swathi55

did you create custom workspace and there the buttons are not visible on form?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

swathi55 · 3 weeks ago

using SOW workspace.