ITSM - workspaces

swathi55
Tera Contributor

4 hours ago

Hello, 

 

Custom UI actions(related links just referring to another site) built on custom application are visible on UI16 but not on workspaces. though the below options are checked.

swathi55_0-1771239108565.png

How can i make it visible on workspaces? currently working on yokohama release.

 

Thank you.

0 Helpfuls
  • 147 Views
3 REPLIES 3

Dr Atul G- LNG
Tera Patron

4 hours ago

Share more details what action and where it is not appearing?

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Ankur Bawiskar
Tera Patron

3 hours ago

@swathi55 

did you create custom workspace and there the buttons are not visible on form?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Tanushree Maiti
Mega Sage

2 hours ago

This Issue can happen if the Service Operations Workspace plugins or UI Builder Plugins haven't been updated properly post upgrade.

 

Check this Support KB Article: UI Action not visible on Service Operations Workspace - Support and Troubleshooting

Please mark this response as Helpful & accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: