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ITSM - workspaces

swathi55
Tera Contributor

3 weeks ago

Hello, 

 

Custom UI actions(related links just referring to another site) built on custom application are visible on UI16 but not on workspaces. though the below options are checked.

swathi55_0-1771239108565.png

How can i make it visible on workspaces? currently working on yokohama release.

 

Thank you.

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Tanushree Maiti
Giga Sage

3 weeks ago

This Issue can happen if the Service Operations Workspace plugins or UI Builder Plugins haven't been updated properly post upgrade.

 

Check this Support KB Article: UI Action not visible on Service Operations Workspace - Support and Troubleshooting

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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