Kb artical Approval notification is not triggering

[sivamanikan]

Hi Team ,

KB article Approval button clicked and need to approvals and KB article state in Review. email notification need to trigger below users.

 
Who to send to: Knowledge approvers for that article (knowledge owner/ manager).

if any OOB notification Please share me the Name.

[Swamy Malluri]

Hi @sivamanikan ,

If assign manager to Knowledge base then Knowledge article will go for approval when you client on Publish. 

Please access or hit helpful if my answer helps your query

Regards,

Swamy