KB1112368 not found, Copilot studio - ServiceNow handsoff

[atishubhvaishna]

I am working on hands-off functionality using below link:

https://learn.microsoft.com/en-us/microsoft-copilot-studio/customer-copilot-servicenow

There is a reference to the below url in the above article

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1112368

But the above article says Knowledge article not found

[Sandeep Rajput]

@atishubhvaishna The knowledge article you are referring to doesn't exist anymore. You can refer to the updated documentation here https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/administer/virtual-agent/co... hope this helps,

[atishubhvaishna]

@Sandeep Rajput thanks for the reply, but again the provided link , in the step Create a JavaScript function in Microsoft Azure using Visual Studio Code , points to the same page that has the link to the same KB which is not found 

[Sandeep Rajput]

@atishubhvaishna Create a case on Microsoft and ServiceNow support and ask them to share the alternate knowledge article.

[adilei80]

We've recently published a new version of the integration guide, which includes a sample Azure function.

https://learn.microsoft.com/en-us/microsoft-copilot-studio/customer-copilot-servicenow