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Knowledge Article Acknowledgement using e-signature

subhash kashyap
Tera Contributor

Hi everyone!

 

I need to implement knowledge article acknowledgement using e-signature template, I have created an e-signature template with document type = Knowledge article; e-signature type = Acknowledgment. However I don't see any acknowledgement when I view the article.

 

Has anyone implemented something like this? Or can anyone suggest any other solution to achieve this requirement?

1 REPLY 1

beckerlt
Tera Contributor

I actually just got finished implementing this. This what I have done:
1) Create E-signature template

2) Create HR Template on the HR Task table and specify the E-signature template created

3) Create HR task on a case and assign it to the target user to sign.

4) They can log into their portal and sign the document. The E-signature history will appear on the HR task that was created.