Knowledge article opening in Different view and tab in service portal
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58m ago
Hi,
When I search a knowledge article in portal, it is taking me to a new window and with different view, which shouldn't happen. Below is the image
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But I when I click on the same article from the search results. It is working fine.
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Could you please let me know a solution for this?
1 REPLY 1
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26m ago
Do you have AI search enabled? Have you customised SPSearchResultActions script include?
