Knowledge Search is not Working for Public Users

Mahesh Pydisett · yesterday

Hello Everyone,

While i am trying to Search some knowledge articles as Public User Knowledge Search is not working.

The Same Knowledge Search is Working if i logged in and Search the Articles.
Please let me know the possible reasons to fix the issue.

Thanks in Advance!!!

Rafael Batistot · an hour ago

Hi @Mahesh Pydisett

This might help you

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864047

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