@Vedavalli
you can use email script but it will only include link to the latest attachment and not the actual file.
if you want to include file in outbound email then link I shared should work
If you want to include link to the latest attachment added to record then use email script
(function runMailScript(current, template, email, email_action, event) {
// Add your code here
template.print('Latest attachment link <br/>');
var gr = new GlideRecord("sys_attachment");
gr.orderByDesc('sys_created_on');
gr.addQuery("table_sys_id", current.sys_id);
gr.setLimit(1);
gr.query();
if (gr.next()) {
var instance_name = gs.getProperty('glide.servlet.uri');
template.print('Click <a href="' + instance_name + 'sys_attachment' + '.do?sys_id="' + gr.sys_id + '">' + gr.file_name + '</a> to view the Attachment.');
}
})(current, template, email, email_action, event);
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
