LDAP connection binding error:

[mdash]

Hi, 

I am getting this error while trying to connect LDAP.

"ldaperr: dsid-0c0907c2 comment: In order to perform this operation a successful bind must be completed on the connection."

Can anyone help? Is this something that needs to be done from ServiceNow side or Active Directory?

Thanks.

[Harsh Vardhan]

did you try to test the connection. 

if you open the LDAP server in service-now there is an option to validate the connection ( Test Connection ), kindly check that, seems like some server credentials issue. just thinking . 

also confirm "Starting search directory" value have you mentioned are those accessible by that credentials which you have mentioned in ldap server. 

[mdash]

Thanks Harsh.

When I click test connection, it says successful.

I am not sure I understand your second point. How to check if those are accessible?

[Harsh Vardhan]

in the second point, i mean to say that the LDAP directory which has mentioned are accessible ?

i would suggest you to connect with you AD Team , ask them to validate the server URL. 

[mdash]

Thanks Harsh.

After much investigation, I am also thinking the same. I have raised the issue with HI for now and waiting for their response.