LDAP connection binding error:

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Hi, 

I am getting this error while trying to connect LDAP.

"ldaperr: dsid-0c0907c2 comment: In order to perform this operation a successful bind must be completed on the connection."

Can anyone help? Is this something that needs to be done from ServiceNow side or Active Directory?

Thanks.

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Hi Shekhar, 

Looks like the client had not made the IP whitelisted. That's why it was showing error. I have asked HI team to look into it.

I will share the result.

Thanks.