LDAP in developer instance

[amacqueen]

Just been attempting to set up LDAP in my developer instance and it is failing, got this message:-

ldap://xxx.xxx.xxx.xxx:389/ Connection timed out, failed to connect to server

Verify server address and port are correct and accessible

I seem to recall we had to add a firewall rule to allow SN to talk to our LDAP and I would have thought that existing rule would work however as we are in Europe it may be the developer instances are hosted in the US and I may need an alternative address added.

Any ideas?

TIA

[Deepak Ingale1]

Hello Angus,

Can you try to connect to LDAP server provided here.

Online LDAP Test Server - Forum Systems

Its IP address is found in US region. You can probably check if region is the issue in your case.

[amacqueen]

Thanks for coming back so swiftly Deepak, by the look of things it is because our firewall isn't allowing the connection, see below:-

ldap://ldap.forumsys.com:389/ Invalid distinguished name

Server Operational Status is false

Do you know is there an equivalent of HI for developer instances?

[Deepak Ingale1]

Hi Angus,

There is no official support for Developer instances equivalent to HI for our enterprise environments.

Best place is community only as of now.

[bernyalvarado]

Hi Angus, the following post may help. It describes how based on stats.do you can sort of deduce where an instance may be hosted: How can I know in what Data-center is located my instance?

Thanks,

Berny