LDAP Listener issue

[peterw]

Hi guys,

I have recently set up the LDAP server and integration and this works fine on the scheduled loads however, for some reason when I've activated the listener it does not seem to pick up any changes at all. I've looked in the logs but can see no entries for the listener (not even an error), in fact the only reason I can see that it is throwing an error is that the LDAP monitor displays the below from time to time:

Current status	15/07/2015 14:59:18	Error
Last info message	15/07/2015 14:59:18	Connection error. Waiting 64 seconds to retry
Last change
Last error	15/07/2015 14:59:18	LDAP response read timed out, timeout used:300000000ms.

Has anyone seen this before? Is there something that needs to be configured on the AD server at all?

Many thanks,

PW

[dwolf]

what are the fields in under Advanced Options for your LDAP Server settings?

[peterw]

Hi Darlene Wolf,

I've got the following settings:

Advanced Options

Connect timeout

Read timeout

SSL

Listener

Listen interval

Paging

Many thanks,

PW

[peterw]

Update: Actually we have SSL as inactive

[dwolf]

This is what I have it set. Maybe it will help:

Also, when you click "LDAP Listener Status" it will give you a pop-up with the current status. Try clicking Click here for a list of LDAP error codes to see what's up.