Limit Number of Requests(External REST API)

[YongkiLee]

Requesting external API using Rest Message.

Is there a limit on the number of requests or payload capacity limit.

[Ankur Bawiskar]

@YongkiLee 

so you are consuming external endpoint?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Community Alums]

Hi @YongkiLee ,

There is no limit as such, but you can control it by creating something called as Rate limiting Rules.

Rate Limit Rules in ServiceNow allow you to set rules that limit the number of inbound REST API requests processed per hour. You can create rules to limit requests for specific users, users with specific roles, or all users.

[Tusa Kapugamage]

@Community Alums  what is the error consumer gets when the rate rule is exceeded?