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40m ago
I have 2 reference fields category and sub-category, both referencing the sn_grc_choice table. The category values are set as parent for sub-category values. I need to limit the choice list for sub-category field, based on the category value chosen. I tried using reference qualifier advanced qualifier method using the following code:
javascript:"parent=" + current.category
It works fine for a new record, but for an existing record, it is only taking into account saved/server-side value. So real-time changes made to the category field are not being considered.
Solved! Go to Solution.
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19m ago
try to add this in the Dictionary Attributes of the 2nd field
ref_qual_elements=category
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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30m ago - last edited 28m ago
when you open an existing record which already has Category, it will filter Subcategory
try to add this in the Dictionary Attributes of the 2nd field
ref_qual_elements=category
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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22m ago
Both fields are in Risk Statement form. Problem is when I make real time changes to category value, the sub category choice list doesn't reflect it. It only shows list corresponding to the saved category field value
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19m ago
try to add this in the Dictionary Attributes of the 2nd field
ref_qual_elements=category
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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14m ago
This worked, thank you so much!
