Limitation on LDAP group members

pramodkumar
Tera Expert

‎12-22-2024 11:43 AM

Hi All,

We have a requirement to add 35000 users to a LDAP group. Is there a limitation around count of group members?

Will there be any performance issue if we add 35000 users to a group?

 

 

Thanks!

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-22-2024 02:20 PM

Hi @pramodkumar 

 

No, there are no docs which mention any limitation, yes It may impact search and filter. This article may be helpful

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0781719

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Tyler Teter
Tera Contributor

‎07-30-2025 08:53 PM

Hi @pramodkumar 

I'm actually experiencing similar issues, with paging enabled, and I am seeing some group members not consistently coming through at 10,000 members.
Haven't found a solution quite yet, but I am suspecting timeouts (LDAP server config) and page size (MID server property), are some levers that could fix the issue. I don't think it has anything to do with payload truncation, or dictionary truncation.

In the meantime seems like it is safer to keep groups under 10k members, unless you better optimize the processing.

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