Link between a record producer and catalog item
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12-02-2023 12:07 PM
Hi ,
I have a record producer for creating a vendor and i have a catalog item for gathering information of that vendor .
There is a scenario and i want help as how can i achieve them :
As user x submit a request for vendor y in a custom table vendor onboard through record producer (eg:VEN00012) and as soon as that is submitted a mail gets triggered to vendor y to submit details of them through catalog item . Vendor y enter all details and submits . It creates a request and ritm (RITM000112).
First issue is i want to show the associated request/ritm in vendor onboard record . How can i achieve that ins simple words want to link vendor onboard request record and vendor details submitted through catalog item .just like we associate an incident to a request .
Second is i want to send a mail to user x for approval of the details submitted by vendor in RITM000112.
Please let me know how can i achieve these both or let me know if any further details are required .
Thanks in advance
Regards,
Jaya
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12-03-2023 07:37 AM
Hi @Jaya9
when as user x I add details in record producer for onboarding a vendor it gets submitted in table u_vendor_onboard . And catalog item details are entered by vendor y which creates a record in sc_request table .
Atul: As you said, the catalog item will be created by Vendor Y , so in this case we need to build some common fields in vendor table and catalog item to make a linking, even as suggested by @OlaN
I want to link these both that means record in u_vendor_onboard table should let me know which request is associated to it .. if I can achieve this through flow designer can u provide me further details how
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Dr. Atul G. - Learn N Grow Together
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