Link in the Email should redirect ITIL user to native UI page and non itil users to Service Portal

HariniGopi · 2 hours ago

Dr Atul - LNG · 2 hours ago

https://www.servicenow.com/community/developer-forum/dynamic-email-links-dependent-on-recipient-role...

full solution

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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HariniGopi · an hour ago

the code in that post is not working for me, maybe the exact code might help

Ankur Bawiskar · 44m ago

@HariniGopi

what script did you try and what debugging you did?

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader