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Link in the Email should redirect ITIL user to native UI page and non itil users to Service Portal

HariniGopi
Kilo Explorer

Link in the Email should redirect ITIL user to native UI page and non itil users to Service Portal

2 REPLIES 2

Dr Atul - LNG
Tera Patron

Hi @HariniGopi 

 

https://www.servicenow.com/community/developer-forum/dynamic-email-links-dependent-on-recipient-role...

 

full solution

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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the code in that post is not working for me, maybe the exact code might help