List collector field is not working as expected in portal

kiran kumar m1
Tera Contributor

I have created a catalog in which I have a variable set in that i have a list collector field , when I am selecting and adding records in try it view I am able to add 

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but when I am trying to select any value from portal view , I am not able to select any record in portal view 

kirankumarm1_1-1782816309086.png

it is showing the values but when I select any record , the record is not getting selected

kirankumarm1_2-1782816345030.png

Has anyone faced this issue ?

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@kiran kumar m1 

should not occur like that

any client script is clearing the value and running only on Portal and not native?

share that variable config screenshots

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar , There is a client script , but it is to limit the number of records selected , if i select more than 5 then the records will be cleared and error message is shown , but it is not even getting selected when I am selecting any record.

kirankumarm1_0-1782818433580.pngkirankumarm1_1-1782818468890.png

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client script