List Collector in Workspaces

[Marcus Walbridg]

Does anyone know if it is possible to get list collectors to appear and behave like they do in platform within next experience workspaces?

In the platform you can click on a record in the list collector and it adds some label-like fields below showing details about the selected record.

In the workspace, it looks and behaves the same as you would see in the portal (service portal/employee center).

This is inconvenient for users going from the platform to the workspace as they're used to being able to see more info & being able to copy values off the list collector (this was the most useful)

Workspace:

Platform:

[Ryax1]

Hi Marcus,

Did you happen to find an answer for this? We have the same predicament where our analysts are used to being able to view the user name in the platform but cannot do so in workspace.

Thanks

Richard

[OGeza]

Hi @Marcus Walbridg & @Ryax1 ,

did any of you came up with a viable solution? I'm facing the same issue now, would be glad to hear some ideas.

Thanks

[Ryax1]

Hi @OGeza,

Unfortunately not, I ended up adding a script to populate the task description with the username instead.

Regards

Rich