List collector issue causing the variable to clear from RITM/task upon submit...

Dustin24
Tera Contributor

I've created a list collector variable referencing a table for one of my catalog items....

Problem 1: When this variable is required, the user submits without error. However, the variable seems to be cleared from the RITM/task record.

Problem 2: This variable is editable on tasks, but even when moving choices from the available to selected column and then updating/saving the task record, the choices are not saved.

I have checked my UI Policies/actions and there is only one action to clear this variable when a specific condition is met, but it is only applicable on the catalog item view. I also have no client scripts that would cause this, so not sure what is going wrong here. Anyone else seen this issue before, and how to overcome it?

Thanks

5 REPLIES 5

Kanishk
Kilo Contributor
Hi Dustin, I am in same boat. Can you pls help me to troubleshoot if you were able to