List field not searchable via list layout.

Brian Lancaster
Tera Sage

We have a field called affected agency that is a list field referencing the core_company table.  When I add it to the list layout the search box below it is grayed out.

find_real_file.png

It also does not get added to the go to drop down at the top of the form.  Is there any way to make it so user can easily search without having to the filter.

9 REPLIES 9

There is a known problem in List v2, we cannot search or sort directly on fields that have the field type = LIST in list view. Your quick fix can be to switch to List v3, in V3 it works fine. In List v2 for LIST type fields you can only do search using filters.

Another Reason:One or more of your conditions are duplicated

If you have more or conditions in your breadcrumb then try changing those conditions to is one of.

List v3 has to many risks to it and is not going to be available for new development in the London release. 

Prateek kumar
Mega Sage

Probably this thread might help you.

https://community.servicenow.com/community?id=community_question&sys_id=7ecc4329db9cdbc01dcaf3231f961964


Please mark my response as correct and helpful if it helped solved your question.
-Thanks

I don't see how this is related to my question.  Was there a specific reply you were thinking of in that post.