Local address contains control or whitespace

abhishek0611
Kilo Explorer

‎05-22-2015 01:32 AM

Hi experts,

I've set up email notification for a specific record insert on incident table. Mails are shown in logs but not being delivered. I'm getting this error message while checking logs:

"Local address contains control or whitespace". I cross-checked the address and they are correct. Please suggest some workaround.

Thanks

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12 REPLIES 12

Anurag Tripathi
Mega Patron
Mega Patron

‎05-22-2015 02:21 AM

check the email id's , may be the email id's stored in the system are not correct.(contain spaces or anything)


-Anurag
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tony_barratt
ServiceNow Employee
ServiceNow Employee

‎05-22-2015 02:25 AM

Hi Abhishek,



I suggest double check addresses including perhaps cc-ed addresses. Any chance "foreign" characters could be responsible?


What version is the instance?



Best Regards



Tony


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abhishek0611
Kilo Explorer
In response to tony_barratt

‎05-22-2015 02:51 AM

Hello Tony,



Thanks for your reply. I've checked the addresses again and ensured that they are correct. By the way, instance is Eureka.



kind regards,



Abhishek


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tony_barratt
ServiceNow Employee
ServiceNow Employee
In response to abhishek0611

‎05-22-2015 03:03 AM

Hi Abhishek,



Are you using ServiceNow SMTP server or a Customer SMTP server?


How many recipients are there for this notification? Is it a large number?



Incidentally if other Community members have some ideas or questions - do reply to this thread..



Best Regards



Tony


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