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Localization Requested Item didn't generating the Localization task

Anupriya_11
Tera Contributor

‎04-29-2025 09:56 PM

Hi Team , For  some Knowledge article while translating  ,Localization Requested Item didn't generating the Localization task and it is throwing the error 'Error while requesting translations.' , though languages are also active . Can someone help me on this as I am unable identify this issue. Thanks.

 

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Anupriya_11_1-1745988756138.png

 

 

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4 REPLIES 4

michaelhowe
Tera Contributor

‎06-03-2025 03:32 PM

I'm currently having the same issue

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Sai25
Giga Guru
In response to michaelhowe

10 hours ago

Go to the kb_knowledge_base and click on the personalize then update the below field.

 

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michaelhowe
Tera Contributor

‎06-03-2025 03:33 PM

Were you able to resolve this issue? If so, could you please let me know what you did?

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Stanislav Hitov
Tera Contributor

‎07-17-2025 06:22 AM

Same issue here. Maybe someone found the root cause ? 

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